Clear Identity
Confirm the legal business name, applicable license information and who is responsible for your assignment. A polished website or familiar logo is not independent verification.
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Before paying an investigator, verify who will do the work, what they propose to investigate and how you will be charged. A family dispute or court deadline can make a quick promise appealing. You should still receive clear answers about credentials, lawful methods, costs and what the report will contain.

If identity, access claims or fees cannot be explained, pause the booking. Keep the proposal and check the details independently before sharing sensitive records or sending money.
| Red Flag | Why It Matters | What a Better Alternative Looks Like |
|---|---|---|
| Credentials you cannot verify | If you cannot pin down who the business is, the risk starts before the investigation even begins. | Use independent verification, licensing checks, and a real business identity trail. |
| DM solicitations or anonymous outreach | An unsolicited message may not come from the business or person it claims to represent. | Find independent business and licensing information, then use verified contact details to confirm who contacted you. |
| Vague billing and no written scope | The client cannot control budget or expectations if the engagement is undefined. | Get the factual objective, rates, additional costs, approval process and expected delivery in writing before paying. |
| Impossible promises | Claims of guaranteed results, private-account access or instant proof may exceed what the investigator can lawfully or reliably provide. | Ask which sources and methods are proposed, what authority they require and what remains uncertain. |
| Pressure to act before questions are answered | Urgency can be real, but it should not replace verification and scope clarity. | A competent firm can talk about urgency without using it to avoid normal diligence. |
Confirm the legal business name, applicable license information and who is responsible for your assignment. A polished website or familiar logo is not independent verification.
The proposal should identify the fact to investigate, such as residence use during specified dates, and explain the planned work and its limits.
Ask how service, preparation, travel, reports, expenses and changes are charged. Find out when more payment or approval is required and what happens to unused funds or time.
Ask how the investigator will obtain the information. They should explain access limits and decline unlawful methods, even when the information might be relevant to your case.
When you are managing parenting, work and a dispute at once, a short written checklist helps. Compare identity, work, costs and delivery across proposals instead of relying on the sales conversation.
A PI may have research experience and access to certain records. That does not grant unrestricted access to private messages, accounts, location data or protected records.
Give the hearing or filing date and ask what work can realistically be completed. A deadline may affect scheduling, but it should not prevent you from checking credentials and understanding the fees.
No. Verify the sender through independent business and licensing information. Confirm the engagement through verified contact details before sending records or payment.
An unexplained promise of protected information or a guaranteed outcome deserves particular scrutiny. Unclear fees are another reason to pause. Ask for a specific written explanation rather than relying on reassurance.
Yes. Verified identity does not establish that the proposed methods, billing or assignment fit your needs. Review those separately before hiring.
Stop and verify before moving money. Family-law urgency is not a good reason to skip normal diligence.
Bring your factual question and any points you want clarified about our services. We can explain the proposed methods, costs and reporting so you can decide whether the assignment fits your needs.