Last updated: March 11, 2026
The process is usually much simpler than people fear. You share what is happening, we talk through the legal boundaries and the kind of help that may actually fit, and work begins only if the plan makes sense for you.
Share the facts you know, how urgent things feel, and what kind of help you think you may need. This is a free, confidential call that typically takes 15 to 30 minutes. You do not need to have everything organized before reaching out.
We match lawful methods to the issue that needs to be clarified and the timeline you are facing. This includes identifying which services apply (surveillance, locate work, background research, digital forensics, witness interviews) and how attorney coordination should work if a case is already filed.
You choose the plan that fits and make sure the pricing rules are clear before work begins. We publish plan pricing on the pricing page so you can see the structure before your first call.
Once the plan and pricing are confirmed, the work begins with clear expectations about updates, reporting format, and turnaround. No work starts without your written approval.
You do not need a perfect file before reaching out. But having a few key details ready will help make the first conversation more productive and help us determine whether investigation support fits your situation.
| Item | Why It Helps |
|---|---|
| Basic timeline of key events | Helps identify which facts need development and how urgent the work is. |
| Names of key people or locations | Allows initial assessment of locate, surveillance, or background research needs. |
| Court deadlines or hearing dates | Determines whether standard or expedited planning is needed. |
| Existing court orders | Ensures the investigation plan respects active restraining orders, no-contact orders, or parenting plan provisions. |
| Attorney contact (if represented) | Allows coordination on scope, privilege, and evidence handling from the start. |
Family-law investigation is different from corporate or insurance work. The investigator should understand parenting plan provisions, court-ready reporting, GAL coordination, and Washington-specific evidence rules.
Before any paid work begins, you should have a written engagement that defines what will be done, what it costs, how updates work, and what deliverables you will receive.
A good investigator will tell you when something cannot be done lawfully or when the expected return does not justify the cost. That honesty protects you and your case.
No. You can hire directly as an individual client, and attorney coordination can be added at any point if your case involves active litigation or if you want evidence handled under attorney-client privilege.
No. The plan and pricing are confirmed before paid field work starts. Rush intake is available for urgent situations, but even then the scope is defined in writing before work begins.
Bring a basic timeline, the key people or locations involved, any deadlines you already know about, and copies of any active court orders. If you have an attorney, their contact information helps with early coordination.
Standard intake and planning typically takes 48 hours from the initial consultation. Urgent matters can move faster with expedited planning, but the scope still needs to be clear before fieldwork begins.
Yes. Many clients hire during active litigation. The key is ensuring that the investigation plan respects any existing court orders and that evidence collection methods align with what your attorney needs for upcoming hearings or trial.
The first conversation is free, confidential, and focused on whether investigation support makes sense for what you are dealing with. No pressure, no paid work until the plan is clear.