When you contact Family Private Investigator, we use the information you provide to respond, assess the requested work and coordinate services. We also collect limited website information. You can ask about these practices and tell us how you prefer to be contacted.
Tell us before sharing sensitive information if a shared phone, email account or voicemail could expose your request. We will agree on how and when to contact you and who is authorized to receive updates or findings.
| Category | Examples |
|---|---|
| Contact Details | The name, phone number, email address and contact preferences you provide in a form or conversation. |
| Case Intake Details | The case background, relevant dates, concerns and goals you share when requesting a consultation. |
| Technical Data | Basic site analytics and browser or device information used to maintain website performance and reliability. |
| Communication Records | Your call, text and email history with us, used to arrange appointments, respond to requests and deliver services. |
We review your information to understand the factual question, relevant legal context and whether the requested investigation can be planned lawfully. We ask for the details needed to check conflicts and plan lawful work. You can ask why a particular piece of information is needed.
We use your contact details to arrange consultations, provide updates and respond to the follow-up you request. We agree with you on contact methods, suitable call times and whom to contact if an urgent issue arises. Let us know if those arrangements need to change.
Client information supports the authorized investigation, our record of the work completed and the reports or other material we prepare for you.
We may use aggregated analytics to identify usability or performance problems and make information easier to find.
We use Google Analytics to measure page visits and general interactions, including whether a consultation request was accepted. Our custom analytics events do not include names, contact details, case narratives, or intake selections. Analytics page URLs use the public canonical page without query strings or fragments, and referring URLs are limited to their origin.
We do not sell personal or case information, or use case information for marketing or public sharing. Case information is used only for authorized case operations and legal process. Sharing for those purposes may include:
We do not voluntarily share your case information with opposing parties without your authorization. Disclosure may be required by lawful process or legal obligations.
We retain information for operational, legal and record-keeping needs, then archive or remove it under our retention procedures. We use reasonable safeguards to protect case and contact information against unauthorized access. Ask us about handling requirements for particular material before sending it.
Case-file access is limited to authorized personnel and approved legal recipients involved in your matter. We use lawful methods and limit operational information to those who need it for the assignment, reducing unnecessary exposure of your matter.
If we identify a confidentiality issue, we document what occurred, take steps to contain it and notify affected parties as legally appropriate.
We handle every family-law inquiry confidentially, follow your safe-contact instructions, and run conflict and authority checks before accepting an assignment. We never publish client records or private evidence as marketing case studies.
| Stage or Relationship | Confidentiality and Disclosure Boundary |
|---|---|
| Initial inquiry and direct-client work | Information you share is restricted to conflict checks, scope evaluation, and approved work, subject to your authorized sharing and lawful disclosure requirements. |
| Attorney-directed assignments | With your authorization, we coordinate scope and deliver reports directly to counsel so your attorney can manage work-product and strategy analysis. |
| Witness outreach and field activity | Necessary third-party interviews or field checks are planned so we verify facts without unnecessarily disclosing sensitive client strategy. |
| Court discovery and exhibits | Keeping a record in an intake file does not automatically shield nonprivileged facts from civil discovery; counsel decides what must be disclosed or filed under protective rules. |
Share only records, messages, and documents you hold lawfully, and tell us early if a protection order, no-contact provision, or sealed-record rule applies. Private investigators cannot bypass court-sealing rules or privacy statutes, and your attorney determines how sensitive health, financial, or child-related records are presented in court.
At intake, agree on who may give instructions or approve changes: you, your attorney or a defined combination. Confirm who receives updates and whether reports should go directly to counsel. Attorney involvement does not automatically make every investigative record privileged. Required disclosure can arise even if a report is not used in court, but neither is every report automatically public or discoverable; counsel assesses the particular records, applicable protections and court orders.
No. Family Private Investigator does not sell personal information.
Yes. Tell us your preferred contact method and time, including whether calls, texts, email or voicemail could be seen by someone else.
Contact the office with your privacy question. We can explain the relevant information-handling practice and discuss communication preferences before you share additional case details.
